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Exchange, Return and Refund Policy

EXCHANGE

  • Making a purchase indicates that you have acknowledged, understood, and agreed to adhere to the following terms and conditions.
  • We are committed to make your shopping experience enjoyable and easy! Please read through the following terms & conditions prior making a purchase.
  • Exchange will only be allowed in case the product received is damaged/ defective/incorrect. Please note that all the products are handcrafted and a little variation in design / oxidizing is natural. Two units of the same design may differ slightly and will not be accepted as a valid reason for exchange.
  • The products have been photographed under lights and the actual product may differ slightly when seen under normal lights. This will also not be accepted as a valid reason for exchange.

RETURN

  • All the purchases will be non-refundable except in the case when we have been unable to deliver the product within 10 days of placing the order. We generally deliver all our products within 3-6 business days of placing the order
  • We do not accept returns.

REFUND 

Note : Refund is not applicable to any product  purchased at Riwaayatitrends.com, except the product is damaged  or wrong product is sent to you. In such cases, Please inform us with 24 hrs once you receive the product

Please email us at customercare@riwaayatitrend.com or Whatsapp at +91 8696666653. 

 Return not accepted if Customer does not like the product, we suggest that the customer should read the product description before ordering.

Return not accepted if customer is not satisfied with the product

  • Taxes and duties are included in the price of the product listed on the Website, for deliveries within India.
  • All the sale & discounted items are  non exchangeable.